Operational and software problems — found and fixed

We find the operational and software problems costing you the most. Then we eliminate them.

A modernization now in its second year. A legacy data layer the product roadmap has been working around. A workflow the operations team keeps patching because nobody has time to fix it. Diagnosed by the person who can also build the fix — so there is no report to translate and no team to hand it off to. The first engagement is bounded, with written scope and working code you own.

Direct answer within 24 hours on whether it’s a fit.

Three recent results

  • 01

    An 18-month stalled UI modernization shipped in 6 weeks.

  • 02

    A legacy data layer blocking a product roadmap removed in 4 weeks. 50,000+ records recovered.

  • 03

    Manual entry of bills of lading, load confirmations, and rate confirmations removed from a freight brokerage operations team.

Four ways in

Start with the problem you can already name.

Each door is a bounded, fixed-fee first engagement. Scope, success criteria, and assumptions are written down before work starts, and you keep everything delivered.

Door 01Typically $3,000–$7,500 · bounded, fixed-fee

AI and Automation Opportunity Audit

Something is costing you — a manual data entry step somewhere in operations, a hand-off between systems that keeps breaking, a reporting cycle someone rebuilds by hand each week. What isn’t clear is which one is worth fixing first, or whether software or automation is actually the answer.

Workflow map, labor and risk analysis, opportunity score, and a written build/no-build recommendation. The findings are yours to keep whether or not you build. You don’t need to arrive with a defined project. If nothing clears the bar, the audit says so.

Door 02Typically $5,000–$12,000 · bounded, fixed-fee

Software and Product Risk Audit

Before you commit to rebuilding, reorganizing, or spending more, you need an independent read on whether your product, architecture, team, roadmap, or delivery process is healthy.

Architecture, codebase risk, delivery process, security exposure, roadmap realism — a written finding set with specific recommendations. An independent technical truth layer before a major rebuild, acquisition, leadership change, or spending decision.

Door 03Typically $10,000–$30,000+ · bounded sprint, fixed-fee

Operations Automation Sprint

A specific workflow is costing you — measured in hours removed, cycle time, error rate, or response speed. The problem is visible and the cost is real.

Working software — whatever removes the expensive workflow. That might be automation, an integration, an internal app, AI decision support, a data pipeline, or a system extension. AI is not mandatory. The simplest technology that solves the problem wins.

Door 04Typically $15,000–$50,000+ for an initial phase

Legacy and Product Modernization

Hiring for the legacy stack has gone from difficult to painful. Dependencies you rely on are unsupported. Every change takes longer than the last one.

Paid feasibility review, typically 1–2 weeks, then a bounded conversion phase with a first working milestone in week 1. New and legacy systems run in parallel through the cutover. You own the code, the deployment pipelines, and the documentation. No lock-in, no proprietary dependencies.

Secondary path

Fractional CTO and Technical Advisory

Senior technical judgment — architecture decisions, vendor evaluation, product risk, build oversight — without a full-time hire. Monthly retainer, scope defined upfront. The decisions in front of you get made with a senior technical voice at the table, instead of guessed at until the next expensive correction.

Fractional CTO
Why the proof arrives early

Why SharkByte reaches a working result faster than a conventional team.

A first working milestone arrives in week 1, and a bounded phase completes in weeks, not quarters. SharkByte’s internal software factory — ByteForge — decomposes a scoped engagement, generates code in parallel, and routes every line through senior engineer review before anything reaches production. You see a working piece of the solution while a conventional team is still writing the statement of work.

A risk audit does not require clean code or current specs. The code-intelligence layer — Triptych — reads an existing codebase and maps what is actually running: architecture, business rules, dependency chains, regardless of what the docs say. You get an honest picture of the gap between what the team believes is running and what actually is — which is usually where the expensive risk lives.

Clients do not buy either system. They are how SharkByte reaches a working proof faster and at lower cost than a conventional team — which is why typical engagements run 3–8 weeks and a bounded conversion phase completes in 8–12 weeks.

The work

Problem first. Result second. Technology last.

Client names withheld by agreement.

Contract management SaaS

The problem was clear — a legacy data layer was blocking everything downstream. A product team had been working around it long enough that they had stopped expecting it to move. We extracted 50,000+ records and removed the dependency in four weeks. The roadmap started moving the week after.

Technology · Structured extraction pipeline

Healthcare SaaS

Eighteen months in. No production milestone. The internal team was still on the project, which meant they were not on anything else. We scoped a bounded first phase, ran new and legacy stacks in parallel, and delivered the first production-ready milestone in six weeks — without pulling the team from their sprint work.

Technology · Parallel-stack migration

Logistics and freight brokerage

Every bill of lading, load confirmation, and rate confirmation was keyed in by hand — every document, every day. The volume was manageable until it wasn’t. A classification and parsing service now reads each document type and writes structured records straight into the TMS. Manual entry is gone from that workflow.

Technology · Document intake

Brandon Shuey has been shipping production systems since 1996 — as founder, CEO, CTO, or architect five times over. The client works directly with him: the same person who identifies the problem, writes the scope, and carries the work through architecture and build. About the founder

See the portfolio
Fit

No pitch. No prep. If it’s not a fit, I’ll tell you.

SharkByte takes work when three things are true: the problem has a real dollar cost, someone in the business owns it, and a bounded first engagement can prove the fix.

Tell us

If you have a workflow that is costing you, a system that is slowing the company down, or a software decision you need an honest read on before you commit, tell us.

Not the right fit

If you need more developers on your existing team, a broad AI transformation program, or commodity content at scale, this is not the right fit.

Before you call

Frequently asked questions.

What happens next

  1. 01

    Tell us the problem — two minutes.

  2. 02

    Direct answer within 24 hours on whether it’s a fit.

  3. 03

    If it is: a 30-minute scoping call.

  4. 04

    Written scope, timeline, and fixed fee before any work starts. You keep everything delivered.

01

Do we need to know what to automate before we call?

No. The Automation Opportunity Audit starts with your workflows as they actually run. It maps what is worth changing, what the economics look like, and what a realistic build would cost. If nothing clears the bar, it says so.

02

Is this AI consulting?

No. Several projects in the portfolio use no machine learning — the fix was a data pipeline, a missing integration, or a process that should never have been manual.

03

What if we only need the assessment, not a build?

That is a normal outcome. There is no pressure to proceed.

04

How bounded is a first engagement?

Fixed-fee, with scope, success criteria, and assumptions written down before work starts. You will not receive an expanded statement of work mid-engagement without agreeing to it first.

05

Who does the work?

Brandon Shuey. The person who diagnosed the problem and wrote the proposal is the same one who carries it through build and delivery. No account managers. No handoff to a junior team.

SharkByte works across logistics and freight brokerage, healthcare and long-term care, manufacturing and distribution, legal tech, and software-heavy mid-market companies. If your industry is not listed, the fit check will tell you quickly.

No result shown here is a guarantee; every engagement is scoped individually with written success criteria before work starts.

Final step

The expensive problem has a name.

Tell us what it’s costing you. If it’s a fit, you’ll hear back within 24 hours — and one bounded engagement later, the problem stops being one.